Toys "R" Us Shopping App Reviews

This app is the absolute worst. You cant navigate without something crashing. Youre better off just ordering from an actual computer rather than this useless app.

This app is not as I expected. I cannot have my rewards card added to apple wallet or the reward balance.

Would love to be able to add my reward card to wallet with just about all my other cards. If you can make that possible that would get a 5 star from me!!!!

Please let me add my rewards card to Apple Wallet. This is badly needed feature.

Dont download this apps, nothing but trouble waiting for the update that was back in May

This app is horrible. It is always crashing. When I finally get it to load something it gets stuck. Then takes forever to reload. When you add something to the shopping cart you cant envisage back to where you were. So now you have to start all over again.

What iOS version was this targeted for? Very slow and crashes too often. Needs a redesign to stay current

Chat now buttons are inoperable and there is no option to view this card in my apple wallet. I used my desktop to chat with customer service and they were of no help and tried to tell me I needed to defer to my apple wallet for help. Very disappointed in this app.

Takes forever to do anything! 5 minutes to delete something from the cart and return to shopping. Makes me want to spend my money somewhere else.

If I follow any links or press any buttons, then the app glitches and eventually crashes. Not worth downloading.

Clever idea to let kids use a camera app to create a Christmas wish list. However execution is terrible to the point my 8 year old suggested I delete the app and write a one-star review. You have to login multiple times and the high-latency website requires multiple clicks to register entries. Worst part is it switches you constantly between the app website and the safari website which are subtly different and require a new set of logins. Next time have actual kids test the app - embarrassing execution by a technology laggard.

Was trying to make wish list through catalog and camera but it doesnt work. To then shop big book without the camera is another waste of time. I finally had to enter each item number. Nothing fast, convenient or easy. Now to the website itself, another disappointment! It took forever to add something to the wish list and if you put something in your cart, theres no option to go back so you have to start over - not!! Moving on to a better toy shopping app...

Twice I attempted to purchase items with this completely USELESS app. Twice it appeared to work, only to find out afterwards no order was ever created!!!!! Complete waste of time.

When trying to get into our wish list account it NEVER recognizes my password. I can request to have it sent to my email and it tells what my password is and its the exact same password Im entering and its saying its invalid. This same thing happened last year and now its happening again this year. So frustrating. Moving our wish lists to Target. Shame.

This is literally just the mobile website on an app. And the app is slower than my data or wifi. This app is a complete waste of time.

Need a update. Old app to ios 10 in iphone 6s plus.

The app loaded quick. Started to wonder when I had to put in a bunch of my info to start Got worse its functional I followed directions took pics from toys R is catalog that suggested the app of the 3 I tried the app only found one I used the search tool in the app to find one of three the pic wouldnt. Found it pretty quick but wouldnt let me add it to wish list. Just kept putting it in my cart. Im deleting the app.

I havent had this app long and probably will delete. When you add something to your shopping cart you cant navigate back to where you were to keep shopping. Its terribly annoying and a waste of time.

NEVER NEVER ORDER ONLINE. I ordered a trampoline. I paid... they created a FedEx track number. Several weeks have passed since delivery date. Now FedEx states they never received it from ToysRUs. There is no human contact at ToysRUs online & their robot answering line says it was sent. Local will not help ! Problems at ToysRUs must be handled through credit card company. Horrible company !

The search function is really clumsy and you cant double tap the top of the screen to bring your search results back up to the top. Instead you have to scroll and scroll and scroll until you are back at the top. Dont waste your time.